Please include
- Your order number and the recipe you used.
- The ingredient state: frozen, soaked or otherwise prepared.
- What happened: no start, slower rotation, a stop, blockage or a broken part.
- Photos of the parts or assembled machine.
- The steps you have tried, including what happened after 10-15 minutes unplugged.
Do not continue using damaged parts. Hold the plug itself when unplugging; do not pull on the cord.